In case you want to cancel an order you can cancel it by logging into your account BOOKGoT reserves the right to refuse or cancel any order placed for a product that is listed at an incorrect price or for any other reason. This shall be regardless of whether the order has been confirmed and/or payment been received. The 100% payment shall be refunded and the User shall be informed of the same.
The product can be exchanged within 7 days of receiving the order, except in the following cases:
1)The order product is differ from the delivery.
2)The customer wants other publication books
In only such cases as given above, we will replace the item with some of the extra cost, provided that the request for replacement / return of item is made within the stipulated time-frame as given below. No returns or replacements will be allowed after the order is processed, except for the reasons given above.
To get a replacement, email us your Order Number and the Reason for returning. Only after receiving our confirmation for the return, A delivery boy will be reach to you take the product.
Information Collected:To enable you to place an order on our site, we need to have the following basic information about you: Your First Name, Your Last Name, and Your Address, City, Zip code, State, Country, Phone Number and Contact E-mail address.Apart from this, our systems gather certain details about your computer's internet connection like your IP address when you visit our site. Your IP address does not identify you personally. We use this information to deliver our web pages to you upon request, to customize our site as per your interest, to calculate the number of visitors on our site and to know the geographic locations from where our visitors come. We do not allow any unauthorized person or organization be it other members, visitors, and anyone not in our organization to use any information collected from you.
Information Modification:You can modify your personal details by accessing the Edit Profile option anytime from our site.
Information Sharing:With whom we share your information is probably the most important question on your mind. The answer to this question is that we do not rent, sell, barter, or give away your information to anyone. Apart from this normal business requirement, information may also be needed to be shared with law authorities, for fraud detection, and for the safety of our site, employees, management, users, members and other affiliates associated with us.
Information Usage:he most important usage of the information collected from you is iyour email which is used to inform you that your order has been confirmed/executed. Your email is also used to inform you for your customer service related queries and for any newsletters sent. All other information collected is confidentially stored and will not be disclosed unless needed as per the requirement of the law authorities or in case of any disputes.